Questions.
- How do you handle conflict in the workplace?
- How do you deal with conflict with coworkers?
- How do you deal with conflict with the boss?
Tips.
Situation-based in terview quiestions.
Use STAR.(Situation, Task, Action, Result)
Show your conflict-resolution skills.
Sentences.
Remain clam and listen carefully. 조용히 경청하다.
explain the importance of ------. ---의 중요성을 설명하다.
off the floor. 비공식적으로.
Answers.
(Conflict with coworkers)
Situation+Task:
My team had to build and implement a new marketing campaign for a school project.
I was assigned to oversee the project and assign tasks to each team member.
One team member was upset that I was chosen to lead the team.
Action:
I asked him to meet privately to learn why he was upset.
I remained calm and listened carefully. I explain the importance of the project.
I also added if we work hard and pull it off together, the professor may notice this and consider it as a team's success.
He agreed and completed the task.
Result:
As a result, we could get a good grade on the project.
(Conflict with the boss)
Situation+Task:
I once disagreed with my boss over how to best help a customer.
Action:
I didn't want to question his authority in front of everyone, I talked to him off the floor.
I tried to be open and honest about the problems.
It turned out that there was a simple misunderstanding.
My boss understood the way I wanted to do things.
He even thanked me that I didn't confront him in front of other employees.
Result:
From this experience, I have learned the importance of communicating with a boss or coworkers.
Also I have learned that I have to respect their authority first even though I disagree with them.
'고흐의 대청마루 > ENGLISH' 카테고리의 다른 글
[영어 인터뷰] 지원 동기 (0) | 2023.01.31 |
---|---|
[영어 인터뷰] 성취 / 실수 (0) | 2023.01.30 |
[영어 인터뷰] 스트레스 대처 (0) | 2023.01.28 |
[영어 인터뷰] 학부시절 경험 (0) | 2023.01.26 |
[영어 인터뷰] 취미 / 관심사 (0) | 2023.01.19 |